Experience world-class service at Palacio Mundo Imperial Riviera Diamante Acapulco

Located in the heart of Acapulco's exclusive Diamante district, this luxury resort offers guests lavish amenities and activities such as spa services, world-class dining and state-of-the-art entertainment. Palacio Mundo Imperial Riviera Diamante Acapulco features 6 pools, including a wave pool, one in the exclusive adults-only area. Children will enjoy themselves at the kids club. Play a game of tennis or volleyball on the resort's courts. Guests also enjoy a jogging track, a fully equipped fitness centre and a spectacular 10,000-square metre garden to relax in. The well-equipped business centre includes meeting rooms, concierge services and WiFi access for an extra fee. Valet parking is available for an additional cost. Be pampered in the spa and wellness centre, work out in the gym or get a new look in the beauty salon. In the evening, visit Mundo's promenade for various dining, entertainment and shopping options, including on-site clothing and jewelry stores. There are 6 exclusive restaurants available offering Mexican, Mediterranean and Italian cuisine, seafood dishes, and a steakhouse. Guests also enjoy 2 poolside bars serving a wide variety of cocktails.

Couples particularly like the location — they rated it 8.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.3)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast info

American, Buffet

Free private parking available on-site

Activities:

Tennis court

Fitness centre

Golf course (within 3 km)

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.5
Facilities
8.4
Cleanliness
8.5
Comfort
8.6
Value for money
7.7
Location
8.3
Select topics to read reviews:

See what guests loved the most:

  • Peter
    Mexico Mexico
    I loved all the food, drinks and service. The room was very clean with everything I could possibly need. The pool area was a delight, the hotel staff were attentive and very polite.
  • Bhagwan
    India India
    Specious room. Good swimming pool. Good location. Staff was very helpful.
  • Higinio
    United States United States
    WE LIKE THE ROOM, WE LIKED IT IS CLEAN, SERVICE IS GOOD AND EXPEDITE. THEY CLEAN THE ROOM EARLY AND ALWAYS GOT A FAST RESPONSE. THE BELL BOY SERVICE ATTENTIVE. WE LIKED THE POOLS AND JACUZZI.

Property surroundings

Restaurants
6 restaurants on site

  • Mizumi
    • Cuisine
      Seafood
  • Marché
    • Cuisine
      International
  • Cantina La Barrita de Enmedio
    • Cuisine
      Mexican
  • Carnivore
    • Cuisine
      Steakhouse
  • Acua
    • Cuisine
      International
  • Aroma
    • Cuisine
      Italian

Resort facilities of Palacio Mundo Imperial Riviera Diamante Acapulco
Great facilities! Review score, 8.4

Most popular facilities
  • Outdoor swimming pool
  • Free parking
  • Family rooms
  • WiFi
  • 6 restaurants
  • Fitness centre
  • Non-smoking rooms
  • Room service
  • Bar
Bathroom
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Balcony
  • Terrace
  • Garden
Room Amenities
  • Clothes rack
Pets
Pets are allowed. Charges may be applicable.
Activities
  • Live sport events (broadcast)
    Additional charge
  • Live music/performance
    Additional charge
  • Happy hour
    Additional charge
  • Tennis equipment
    Additional charge
  • Kids' club
    Additional charge
  • Games room
  • Golf course (within 3 km)
    Additional charge
  • Tennis court
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in public areas and charges are applicable.
Parking
Free private parking is possible on site (reservation is not needed).
  • Valet parking
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services
    Additional charge
Cleaning services
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Grocery deliveries
    Additional charge
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Tile/marble floor
  • Car hire
  • Lift
  • Fan
  • Family rooms
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service
Outdoor swimming pool
Free!
  • Pool/beach towels
Wellness
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness
  • Massage chair
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Public Bath
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
    Additional charge
  • Sauna
    Additional charge
Languages spoken
  • English
  • Spanish

House rules

Palacio Mundo Imperial Riviera Diamante Acapulco takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are allowed. Charges may be applicable.

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Cash is not accepted Palacio Mundo Imperial Riviera Diamante Acapulco accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that for rates that do not have breakfast included, the indicated breakfast price is informative and subject to change without previous notice.

Please note that children from 6 to 12 years old have an extra supplement of $ 1,250 MXN in all-inclusive reservations.

Children over 12 years old are considered as an extra person. Supplements may apply.

Property does not accept debit card for payments on bookings.

Please note the resort fee includes:

- WiFi Internet (Up to four devices per room)

- Parking (one vehicle per room)

- GYM access

- Access to Teens Club and Kids Club

- Local, 01 800's and national calls.

Please note that only one pet up to 9 kilos is allowed per room and has an extra charge of $ 999.00 MXN per night (tax included). Request is necessary, please contact the property in advance. Pets can not be left unattended in the room. Your pet is not allowed in restaurants, bars, pool areas, spa, gym or other area indicated by hotel staff and should always be subject to a leash or container. You are responsible for all damages that your pet may cause and must sign a disclaimer of responsibility for pet lodging upon arrival. For more information please contact the property directly.

There are 6 exclusive restaurants available offering Mexican, Mediterranean and Italian cuisine, seafood dishes, and a steakhouse.

Guests also enjoy 2 poolside bars serving a wide variety of cocktail.

• No Show or unused reservations that are not canceled timely will be non-refundable.

• The deposit for reservation of the palapa, creditable in food and beverages, is exclusive to this effect, non-refundable and not applicable as deposit for towel service and gratuity (which will be done separately if required) or in some other area.

Sol Imperial Spa, located in Palacio Mundo Imperial, offers spa services, the team of Balinese therapists offer massages such as 4-hand massage, lymph-draining massage, massage with hot shells and bamboo.

Hours: Sunday to Wednesday 10:00 to 20:00 hrs Thursday to Saturday 9:00 to 21:00 hrs. Hours may vary depending on the occupation. See schedules.

Interhotel transportation, please inquire times directly at the property.

Please note that All inclusive rates only offer Breakfast, Lunch and Dinner in selected restaurants during your stay and open bar of select alcoholic brands from 11:00 am to 23:00 pm (only for 18+ years old guests). Benefits of the package expire at noon of the day of check out.

In room dinning delivery fee of $200.00. Gourmet Shop, medical and laundry services, dry cleaning, spa, store purchases, and kids club meals are not included.

Room service has an extra fee of 200 MXN.

Please note that All-Inclusive rates only include breakfast, lunch and dinner at some of our restaurants during the stay. All-inclusive benefits expire on the departure date at noon.

Only certain alcoholic beverages are included from 11:00 am to 11:00 pm (+18 years).

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Palacio Mundo Imperial Riviera Diamante Acapulco

  • Check-in at Palacio Mundo Imperial Riviera Diamante Acapulco is from 15:00, and check-out is until 11:00.

  • Palacio Mundo Imperial Riviera Diamante Acapulco offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Games room
    • Tennis court
    • Golf course (within 3 km)
    • Kids' club
    • Spa lounge/relaxation area
    • Personal trainer
    • Tennis equipment
    • Live music/performance
    • Massage chair
    • Fitness/spa locker rooms
    • Swimming Pool
    • Public Bath
    • Spa/wellness packages
    • Happy hour
    • Spa facilities
    • Live sport events (broadcast)
    • Fitness

  • Palacio Mundo Imperial Riviera Diamante Acapulco is 9.3 miles from the centre of Acapulco. All distances are measured in straight lines. Actual travel distances may vary.

  • Palacio Mundo Imperial Riviera Diamante Acapulco has 6 restaurants:

    • Acua
    • Marché
    • Cantina La Barrita de Enmedio
    • Aroma
    • Mizumi
    • Carnivore

  • Room options at Palacio Mundo Imperial Riviera Diamante Acapulco include:

    • Double
    • Suite

  • Guests staying at Palacio Mundo Imperial Riviera Diamante Acapulco can enjoy a highly-rated breakfast during their stay (guest review score: 7.2).

    Breakfast option(s) include:

    • American
    • Buffet

  • Yes, Palacio Mundo Imperial Riviera Diamante Acapulco is popular with guests booking family stays.

  • The prices at Palacio Mundo Imperial Riviera Diamante Acapulco may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Palacio Mundo Imperial Riviera Diamante Acapulco on this page.