• Apartments
  • Kitchen
  • City view
  • Washing machine
  • Free WiFi
  • Balcony
  • Air conditioning
  • Private bathroom
  • Non-smoking rooms
  • Luggage storage
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A short walk from Kraków’s Old Town, Crystal Suites offers spacious and uniquely designed apartments. All have parquet floors, a flat-screen satellite TV and free Wi-Fi. Crystal Suites Old Town’s self-catering apartments have fully equipped kitchenettes or kitchens that include a refrigerator. They also feature other amenities, such as iPod docking stations and free water. Breakfast is served at Fable Cafe (at Rajska 20 St.), located 160m from our apartments. Guest can choose one item from the menu (toasts, pancakes, oatmeal, scrambled eggs etc.) and one drink (coffee, tea, juice) per breakfast. It's available 8:00-15:00 (Monday-Friday) and 8:30-15:00 (weekends). Crystal Suites is situated in the city centre. The Main Market Square is only 800 metres away, and the Wawel Castle is 2 km away. The suites are conveniently located. A supermarket is 50 metres away, and there is a tram stop just round the corner, which will help guests reach places further away from the centre.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Kraków, this property has an excellent location score of 9.5

Want a great night's sleep? This property was highly rated for its very comfy beds.

Reliable info
Guests say the description and photos for this property are very accurate.

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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
2 single beds
Bedroom :
2 single beds
Living room:
1 sofa bed
Bedroom :
1 double bed
Living room:
1 sofa bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.8
Facilities
9.7
Cleanliness
9.7
Comfort
9.6
Value for money
9.3
Location
9.5
Free WiFi
9.4
High score for Kraków
Select topics to read reviews:

See what guests loved the most:

  • Andrea
    United Kingdom United Kingdom
    Beautiful apartment, stylish mix of new and old decor. Very clean. Quiet building, relaxed and comfortable vibe. Great location, 10minute walk to centre of the old town, 20 minutes to train station.
  • Lisa
    Ireland Ireland
    Lovely location really safe. Everything close by and shortcut through the park. Art deco interior was really nice. Apartment was spotless. Anna who was our host was so helpful knowledgeable and friendly. Very quick response from Anna
  • Eileen
    Ireland Ireland
    Excellent location. Clean and spacious with all required amenities. Anna was very helpfull on arrival. Would highly recommend.
Quality rating
Booking.com rated the quality of this property as 3 out of 5 based on factors such as facilities, size, location and services provided.

Managed by Crystal Suites

Company review score: 9.8Based on 213 reviews from 2 properties
2 managed properties

Company information

Crystal Suites Old Town is a perfect place to begin your exploration of Krakow. Everyday we make sure that you fully experience unique feel of our city, starting with great design of your independent fully equipped apartment, following with restaurant, bars, events recommendations and tours/trips assistance from our reception, finishing with off the tourist track specials.

Property information

Crystal Suites Old Town is located in a fully refurbished 1905 historical residence in the very center of the Old Town. Distinctive in style, apartments combine bright interiors and individually commissioned furnishings, fabrics and artwork with modern comfort and traditional fin-de-siecle period detail. Apartments location: Deluxe - ground floor Superior - 1st floor Penthouse - 3rd floor (apartment has two level, upper level can be reached by internal stairs) Loft - 4th floor There's elevator in the building but goes only up to 3rd floor.

Neighbourhood information

Lively Main Market Square is only short stroll away from our quiet, residential street. Wawel Castle, museums, exhibitions, restaurants, cafes and all tourist attractions are at your fingertips. Just few minutes on foot from our apartments you will find grocery shops, bakeries, pharmacy, ATM. Nearest tram stop is located 160 meters from our building. From our location you can easily reach Vistula riverbank, Jewish Quarter or one of Krakow's big shopping malls (e.g. Galeria Krakowska, next to Main Train Station).

Languages spoken

English,Polish

Property surroundings

Facilities of Crystal Suites Old Town
Great facilities! Review score, 9.7

Most popular facilities
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Lift
  • Heating
  • Designated smoking area
  • Laundry
  • Breakfast
Parking
No parking available.
Internet
WiFi is available in the rooms and is free of charge.
Kitchen
  • Children's high chair
  • Dining table
  • Coffee machine
  • Cleaning products
  • Toaster
  • Stovetop
  • Kitchenware
  • Electric kettle
  • Washing machine
  • Microwave
  • Refrigerator
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Living Area
  • Dining area
  • Seating Area
  • Desk
Media & Technology
  • iPod dock
  • Flat-screen TV
  • Satellite channels
  • CD player
  • Radio
  • TV
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
  • Hypoallergenic
  • Hardwood or parquet floors
  • Private entrance
  • Fan
  • Ironing facilities
  • Iron
Outdoors
  • Outdoor furniture
Food & Drink
  • Fruits
    Additional charge
  • Grocery deliveries
    Additional charge
  • Tea/Coffee maker
Outdoor & View
  • City view
  • View
Building characteristics
  • Private apartment in building
Transport
  • Airport shuttle
    Additional charge
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Luggage storage
  • Express check-in/check-out
Cleaning services
  • Laundry
    Additional charge
Miscellaneous
  • Designated smoking area
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Lift
  • Family rooms
  • Non-smoking rooms
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key access
Languages spoken
  • English
  • Polish

House rules

Crystal Suites Old Town takes special requests - add in the next step!

Check-in

From 13:00

Guests are required to show a photo identification and credit card upon check-in

You'll need to let the property know in advance what time you'll arrive.

Check-out

Until 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of PLN 500 is required on arrival. That's about GBP 98. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 5 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 4 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction

There is no age requirement for check-in

Maestro Mastercard Visa Diners Club American Express Cash is not accepted Crystal Suites Old Town accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Smoking

Smoking is not allowed.

Parties

Parties/events are not allowed

Quiet hours

Guests must be quiet between 22:00 and 06:00.

Pets

Pets are not allowed.

The fine print
Need-to-know information for guests at this property

Please keep in mind that in case of the reservations with breakfast included, it is included in rate for adults and children from 5 years old. For younger children breakfast can be purchased separately at reception.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Crystal Suites Old Town in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 22:00:00 and 06:00:00.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

A damage deposit of 500 zł is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Crystal Suites Old Town

  • Crystal Suites Old Town offers the following activities / services (charges may apply):

    • Yes, Crystal Suites Old Town is popular with guests booking family stays.

    • Crystal Suites Old Town has the following number of bedrooms:

      • 1 bedroom

      For more detailed information, please check the accommodation option(s) breakdown on this page.

    • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Crystal Suites Old Town on this page.

    • Check-in at Crystal Suites Old Town is from 13:00, and check-out is until 11:00.

    • Crystal Suites Old Town is 800 yards from the centre of Kraków. All distances are measured in straight lines. Actual travel distances may vary.

    • You can choose from a number of accommodation options at Crystal Suites Old Town (subject to availability). These can accommodate:

      • 2 guests
      • 4 guests

      For more detailed information, please check the accommodation option(s) breakdown on this page.

    • The prices at Crystal Suites Old Town may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.