Experience world-class service at RSL Cold & Hot Springs Resort Suao

Looking for a luxurious and relaxing getaway with therapeutic indoor hot spring baths RSL Cold & Hot Spring Resort Suao is a 5-star property in Suao surrounded by mountains, accessible via a free shuttle service from Su-ao Train Station. A large outdoor pool, a sauna and free Wi-Fi throughout the property is available. Decorated in either a Western or Japanese style, all rooms come with floor-to-ceiling windows, a 42-inch flat-screen TV and a DVD player. The en suite bathroom has a large bathtub with hot spring water, as well as premium Aveda toiletries. Wedgwood tea bags are included. RSL Cold & Hot Spring Resort Suao is a 10-minute drive from Su-ao Harbour. Songshan Airport is a 1-hour, 10-minute drive away, while Taoyuan Airport is a 1-hour, 45-minute drive away. Guests can make use of the fitness centre, as well as the games room with its Wii and Nintendo game consoles. There is also a shopping arcade selling souvenirs and swimwear on the 1st floor. The on-site restaurant serves Chinese and Japanese set menus, while the snack bar offers light meals like pizza and sandwiches. Cocktails can be enjoyed at the stylish piano lounge or the bar.

Couples particularly like the location — they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.1)

Breakfast info

Continental, Vegetarian, Asian, American

Free private parking available on-site

Activities:

Fitness centre

Games room

Spa and wellness centre


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.8
Facilities
8.3
Cleanliness
8.4
Comfort
8.3
Value for money
7.0
Location
8.1
Free WiFi
9.4
High score for Suao
Low score for Suao
Select topics to read reviews:

See what guests loved the most:

  • Jeanette
    Australia Australia
    The various pools were more beautiful and luxurious than I was expecting, particularly at night with all the candlelights. I thought it was lovely that staff erected a large screen next to the main pool for kids to watch movies in the evening. The...
  • Tabitha
    United Kingdom United Kingdom
    Pretty design, with the best hotspring pool area to relax in. Loved our DIY workshop and the food and fireworks were good too. Immaculately clean.
  • 江慧茹
    Taiwan Taiwan
    公共設施有很多各式各樣的溫泉、冷泉可以選擇 房間的床也很舒適 當然房間的湯屋是最棒的也最喜歡的部分 櫃台服務人員也十分親切

Property surroundings

Restaurants
1 restaurant on site

  • 1F/2F Restaurant
    • Open for
      Breakfast • Lunch • Dinner • High tea
    • Ambiance
      Modern

Resort facilities of RSL Cold & Hot Springs Resort Suao
Great facilities! Review score, 8.3

Most popular facilities
  • 2 swimming pools
  • Free parking
  • Free WiFi
  • Fitness centre
  • Non-smoking rooms
  • Spa and wellness centre
  • Airport shuttle
  • Tea/coffee maker in all rooms
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • Inner courtyard view
  • City view
  • Mountain view
  • Garden view
  • View
Outdoors
  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Electric kettle
Room Amenities
  • Clothes rack
Pets
Pets are allowed. No extra charges.
Activities
  • Tour or class about local culture
  • Kids' club
  • Cycling
    Off-site
  • Hiking
    Additional chargeOff-site
  • Table tennis
  • Children's playground
  • Games room
  • Hot tub
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Valet parking
  • Street parking
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Invoice provided
  • Lockers
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • 24-hour front desk
Entertainment and family services
  • Indoor play area
  • Board games/puzzles
  • Books, DVDs, or music for children
Cleaning services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproofing
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake up service/Alarm clock
Accessibility
  • Auditory guidance
  • Visual aids: Tactile signs
  • Visual aids: Braille
  • Emergency cord in bathroom
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
  • Entire unit located on ground floor
2 swimming pools
Pool 1 - indoorFree!
  • Open all year
  • All ages welcome
  • Heated pool
  • Shallow end
Pool 2 - outdoorFree!
  • Open all year
  • All ages welcome
  • Heated pool
  • Plunge pool
  • Shallow end
  • Sun loungers or beach chairs
  • Sun umbrellas
Wellness
  • Kids' pool
  • Fitness/spa locker rooms
  • Fitness
  • Full body massage
  • Couples massage
  • Back massage
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Public Bath
    Additional charge
  • Open-air bath
    Additional charge
  • Hot spring bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Japanese
  • Chinese

House rules

RSL Cold & Hot Springs Resort Suao takes special requests - add in the next step!

Check-in

From 15:00 to 21:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 09:00 to 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free
4 - 10 years
Extra bed upon request
TWD 2,420 per child, per night
11+ years
Extra bed upon request
TWD 3,520 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Free! Pets are allowed. No extra charges.

Mastercard Visa JCB Cash RSL Cold & Hot Springs Resort Suao accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

License number: 24365486

FAQs about RSL Cold & Hot Springs Resort Suao

  • RSL Cold & Hot Springs Resort Suao offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Cycling
    • Hiking
    • Children's playground
    • Games room
    • Table tennis
    • Kids' club
    • Public Bath
    • Full body massage
    • Fitness/spa locker rooms
    • Spa facilities
    • Open-air bath
    • Fitness
    • Tour or class about local culture
    • Steam room
    • Swimming Pool
    • Spa lounge/relaxation area
    • Hot spring bath
    • Back massage
    • Couples massage

  • RSL Cold & Hot Springs Resort Suao has 1 restaurant:

    • 1F/2F Restaurant

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Check-in at RSL Cold & Hot Springs Resort Suao is from 15:00, and check-out is until 11:00.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at RSL Cold & Hot Springs Resort Suao on this page.

  • RSL Cold & Hot Springs Resort Suao is 500 yards from the centre of Suao. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at RSL Cold & Hot Springs Resort Suao may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, RSL Cold & Hot Springs Resort Suao is popular with guests booking family stays.

  • Room options at RSL Cold & Hot Springs Resort Suao include:

    • Twin
    • Double
    • Quadruple

  • Guests staying at RSL Cold & Hot Springs Resort Suao can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Asian
    • American
    • À la carte