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Well located in the centre of Hoi An, Family Hotel provides air-conditioned rooms, free bikes, free WiFi and a garden. This 1-star hotel offers room service and a 24-hour front desk. The accommodation offers an ATM, a concierge service and currency exchange for guests. Guest rooms at the hotel are equipped with a seating area, a flat-screen TV with cable channels and a private bathroom with free toiletries and a bidet. At Family Hotel each room comes with bed linen and towels. The accommodation offers a sun terrace. Popular points of interest near Family Hotel include Hoi An Historic Museum, Japanese Covered Bridge and Assembly Hall of Chaozhou Chinese Congregation. The nearest airport is Da Nang International, 29 km from the hotel, and the property offers a paid airport shuttle service.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Hoi An, this hotel has an excellent location score of 9.3

FREE parking!


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
2 extra-large double beds
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No credit card needed. All options are bookable without a credit card.

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.7
Facilities
8.9
Cleanliness
9.2
Comfort
9.2
Value for money
9.3
Location
9.3
Free WiFi
9.4
Select topics to read reviews:

See what guests loved the most:

  • Ira
    Brunei Darussalam Brunei Darussalam
    The service was great!! Very friendly esp a girl named Po. The other workers are friendly tooo!! Very recommended to stay ❤️ & ofcourse very clean 👍
  • Y
    Yana
    Ukraine Ukraine
    It was a perfect stay in this small nice hotel. The best thing about it is its people. The hosts and staff are very welcoming and helpful. They provide you with all the necessary information about the town and give their prompt recommendations....
  • Ian
    Sri Lanka Sri Lanka
    Great value for money stay in a quaint hotel with a large comfy bed. Location could not be better for visiting Old Hoi An. Mr Ha and his staff are well spoken, friendly and knowledgeable of the local sites, attractions and through hotel contacts...

Hotel surroundings

Facilities of Family Hotel
Great facilities! Review score, 8.9

Most popular facilities
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Free parking
  • Room service
  • 24-hour front desk
  • Garden
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Towels/sheets (extra fee)
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Dressing room
  • Extra long beds (> 2 metres)
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Garden
Kitchen
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
  • Cooking class
    Additional chargeOff-site
  • Tour or class about local culture
    Additional charge
  • Snorkelling
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Canoeing
    Additional chargeOff-site
  • Fishing
    Additional chargeOff-site
Living Area
  • Seating Area
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible at a location nearby (reservation is not needed).
  • Valet parking
  • Accessible parking
Transport
  • Public transport tickets
    Additional charge
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
    Additional charge
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Child safety socket covers
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
General
  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Tile/marble floor
  • Car hire
  • Fan
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by stairs only
Languages spoken
  • English
  • Vietnamese

House rules

Family Hotel takes special requests - add in the next step!

Check-in

From 14:00 to 00:00

Check-out

From 04:00 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Cash only

This property only accepts cash payments.

FAQs about Family Hotel

  • The prices at Family Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Family Hotel is 950 yards from the centre of Hoi An. All distances are measured in straight lines. Actual travel distances may vary.

  • The nearest beach is just 650 yards from Family Hotel. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Family Hotel is from 14:00, and check-out is until 12:00.

  • Family Hotel offers the following activities / services (charges may apply):

    • Snorkelling
    • Diving
    • Fishing
    • Canoeing
    • Cooking class
    • Tour or class about local culture
    • Bicycle rental

  • Room options at Family Hotel include:

    • Double
    • Quadruple