Located in Hanoi, 3.3 km from Hanoi Opera House, Mercy Hotel provides accommodation with a shared lounge, private parking, a terrace and a restaurant. This 3-star hotel offers a bar. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi. Guest rooms are equipped with air conditioning, a flat-screen TV with satellite channels, a fridge, a kettle, a bidet, free toiletries and a desk. Featuring a shared bathroom with a shower and a hairdryer, rooms at the hotel also offer a city view. At Mercy Hotel each room comes with bed linen and towels. Trang Tien Plaza is 3.6 km from the accommodation, while St. Joseph Cathedral is 4.3 km away. The nearest airport is Noi Bai International Airport, 27 km from Mercy Hotel.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.7)

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
and
1 double bed
2 single beds
and
1 double bed
2 single beds
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No credit card needed. All options are bookable without a credit card.

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.5
Facilities
8.2
Cleanliness
8.1
Comfort
8.1
Value for money
8.1
Location
8.7
Free WiFi
8.2
Select topics to read reviews:

See what guests loved the most:

  • Jessica
    Canada Canada
    Staff were helpful and attentive. Hotel was quiet. Location was convenient for the international hospital but otherwise the neighbourhood was nothing special. It was fine, but I might try somewhere else next time
  • Trinh
    Vietnam Vietnam
    The hotel is clean and the staff are very friendly and courteous. Will definitely come back.
  • Andryho
    Netherlands Netherlands
    · Excellent attention and service, all staff super polite, helpful and friendly. Hotel very clean, confortable and nice atmosphere. I recommend it 100%!

Hotel surroundings

Restaurants
1 restaurant on site

  • Nhà hàng - Mercy Hotel
    • Cuisine
      Local
    • Open for
      Breakfast
    • Ambiance
      Family friendly • Modern

Facilities of Mercy Hotel
Great facilities! Review score, 8.2

Most popular facilities
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Private parking
  • 24-hour front desk
  • Restaurant
  • Terrace
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Shared toilet
  • Toilet
  • Free toiletries
  • Shared bathroom
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Dressing room
View
  • City view
  • View
Outdoors
  • Terrace
Kitchen
  • Dining table
  • Cleaning products
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
Activities
  • Cooking class
    Additional chargeOff-site
Living Area
  • Dining area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Snack bar
  • Bar
  • Minibar
Internet
WiFi is available in the rooms and is free of charge.
Parking
Private parking is possible on site (reservation is needed) and costs VND 100,000 per day.
    Reception services
    • Invoice provided
    • Lockers
    • Private check-in/check-out
    • Luggage storage
    • Tour desk
    • Currency exchange
    • 24-hour front desk
    Cleaning services
    • Daily housekeeping
    • Ironing service
      Additional charge
    • Laundry
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • Key access
    • 24-hour security
    General
    • Shuttle service
      Additional charge
    • Carbon monoxide detector
    • Grocery deliveries
      Additional charge
    • Shared lounge/TV area
    • Electric blankets
    • Hypoallergenic
    • Air conditioning
    • Non-smoking throughout
    • Allergy-free room
    • Hardwood or parquet floors
    • Tile/marble floor
    • Heating
    • Soundproofing
    • Car hire
    • Chapel/shrine
    • Soundproof rooms
    • Lift
    • Fan
    • Family rooms
    • Barber/beauty shop
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Room service
    Accessibility
    • Entire unit wheelchair accessible
    • Upper floors accessible by elevator
    Wellness
    • Fitness
    • Massage chair
    • Spa facilities
    • Sun umbrellas
    • Public Bath
    Languages spoken
    • English
    • Vietnamese
    • Chinese

    House rules

    Mercy Hotel takes special requests - add in the next step!

    Check-in

    From 14:00

    Check-out

    Until 12:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children older than 3 years are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are not allowed.

    Cash only

    This property only accepts cash payments.

    FAQs about Mercy Hotel

    • Mercy Hotel offers the following activities / services (charges may apply):

      • Cooking class
      • Fitness
      • Spa facilities
      • Public Bath
      • Massage chair

    • Mercy Hotel has 1 restaurant:

      • Nhà hàng - Mercy Hotel

    • Mercy Hotel is 2 miles from the centre of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.

    • The prices at Mercy Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Check-in at Mercy Hotel is from 14:00, and check-out is until 12:00.

    • Room options at Mercy Hotel include:

      • Double
      • Twin/Double
      • Twin