Guests must check-in before 22:00.

To eat dinner and breakfast at the hotel, a reservation must be made at least 3 days in advance.

The hotel may contact guests directly to request for an advance deposit.

The hotel can accommodate guests with a large group. For more information, please contact the hotel directly. Contact details can be found on the booking confirmation.

Guests are requested to give the property a phone number in advance, on which they can be reached in Japan.

Only Cottage - "Hidamari" and Cottage - "Nagomi" allow pets.

When travelling with pets, please note that an extra charge of 3000 JPY (small-sized dogs), 3500 JPY (middle-sized dogs), 4000 JPY (large dogs) or 3000 JPY (other pets) per pet per night applies in cash. For a second and subsequent pets, for the first night, an extra charge of 3000 JPY (small-sized dogs), 3500 JPY (middle-sized dogs), 4000 JPY (large dogs) or 3000 JPY (other pets) per pet per night applies in cash. For a second and subsequent pets, for the second night onwards, an extra charge of 2000 JPY per pet per night applies in cash. In the case of multiple pets, the largest pet will be considered as a first pet.

Please inform Shikitei in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.