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Situated in Almaty, 2.2 km from Kok Tobe Mountain, CITY STAY Апарт-Отель Алматы features accommodation with a terrace, free private parking, a restaurant and a bar. This 4-star hotel offers a concierge service. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. At the hotel the rooms are fitted with air conditioning, a flat-screen TV with satellite channels, a kitchen, a dining area, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. All rooms are fitted with a kettle, while some rooms also boast a patio and others also feature city views. At CITY STAY Апарт-Отель Алматы all rooms are equipped with bed linen and towels. Republic Palace is 2.4 km from the accommodation, while Central State Museum of the Republic of Kazakhstan is 1.8 km from the property. The nearest airport is Almaty International Airport, 15 km from CITY STAY Апарт-Отель Алматы.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.0)

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
1 extra-large double bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.3
Facilities
9.1
Cleanliness
9.4
Comfort
9.5
Value for money
8.9
Location
9.0
Free WiFi
7.5
High score for Almaty
Select topics to read reviews:

See what guests loved the most:

  • Chua
    Kazakhstan Kazakhstan
    It's a good hotel, suitable with family of 3 kids.
  • J
    John
    United Arab Emirates United Arab Emirates
    Great staff - made us feel so welcome!! The apartment was huge and had a wonderful view of the mountains.
  • Gaurav
    Indonesia Indonesia
    The apartment was very comfortable and clean. The staff was very friendly and helpful. The lady working in the restaurant for breakfast was however a bit grumpy. The attention to detail is quite evident.

Hotel surroundings

Restaurants
1 restaurant on site

  • CITY STAY COFFEE & BAKERY
    • Cuisine
      Local • Asian • European
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Halal • Vegetarian • Dairy-free

Facilities of CITY STAY Апарт-Отель Алматы
Great facilities! Review score, 9.1

Most popular facilities
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Free parking
  • Non-smoking rooms
  • 24-hour front desk
  • Room service
  • Tea/coffee maker in all rooms
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Sun terrace
  • Balcony
  • Terrace
Kitchen
  • Dining table
  • Stovetop
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Washing machine
  • Microwave
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Sofa bed
  • Drying rack for clothing
  • Fold-up bed
  • Clothes rack
Activities
  • Themed dinner nights
Living Area
  • Dining area
  • Sofa
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
    Reception services
    • Invoice provided
    • Private check-in/check-out
    • Concierge service
    • Luggage storage
      Additional charge
    • Express check-in/check-out
    • 24-hour front desk
    Entertainment and family services
    • Board games/puzzles
    Cleaning services
    • Daily housekeeping
    • Ironing service
    • Dry cleaning
      Additional charge
    Business facilities
    • Fax/photocopying
    • Business centre
      Additional charge
    • Meeting/banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • 24-hour security
    • Safety deposit box
    General
    • Shuttle service
      Additional charge
    • Designated smoking area
    • Air conditioning
    • Non-smoking throughout
    • Allergy-free room
    • Wake-up service
    • Heating
    • Private entrance
    • Laptop safe
    • Soundproof rooms
    • Lift
    • Family rooms
    • Ironing facilities
    • Facilities for disabled guests
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Iron
    • Room service
    Accessibility
    • Auditory guidance
    • Lower bathroom sink
    • Higher level toilet
    • Wheelchair accessible
    • Upper floors accessible by stairs only
    • Upper floors accessible by elevator
    Wellness
    • Full body massage
    • Hand massage
    • Head massage
    • Couples massage
    • Foot massage
    • Neck massage
    • Back massage
    • Massage
      Additional charge
    Languages spoken
    • English
    • Russian

    House rules

    CITY STAY Апарт-Отель Алматы takes special requests - add in the next step!

    Check-in

    From 14:00 to 00:00

    Check-out

    From 08:00 to 12:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 17 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

    There are no extra beds available at this property.

    All cots are subject to availability.

    No age restriction

    There is no age requirement for check-in

    Pets

    Pets are not allowed.

    Mastercard Visa UnionPay credit card Cash CITY STAY Апарт-Отель Алматы accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    This property will not accommodate hen, stag or similar parties.

    FAQs about CITY STAY Апарт-Отель Алматы

    • Room options at CITY STAY Апарт-Отель Алматы include:

      • Apartment
      • Double
      • Suite

    • CITY STAY Апарт-Отель Алматы offers the following activities / services (charges may apply):

      • Massage
      • Head massage
      • Foot massage
      • Full body massage
      • Back massage
      • Hand massage
      • Couples massage
      • Neck massage
      • Themed dinner nights

    • Check-in at CITY STAY Апарт-Отель Алматы is from 14:00, and check-out is until 12:00.

    • The prices at CITY STAY Апарт-Отель Алматы may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • CITY STAY Апарт-Отель Алматы has 1 restaurant:

      • CITY STAY COFFEE & BAKERY

    • CITY STAY Апарт-Отель Алматы is 2.2 miles from the centre of Almaty. All distances are measured in straight lines. Actual travel distances may vary.