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Located in Almaty, within less than 1 km of Raiymbek Batyr Metro Station and a 9-minute walk of Almaty Central Mosque, Bastau Hotel provides a bar. With free WiFi, this 3-star hotel offers a shared lounge and a 24-hour front desk. The hotel features family rooms. Almaty 2 Train Station is 1.7 km from the hotel, while Gvardeytsev-Panfilovtsev Park is 2 km away. The nearest airport is Almaty International Airport, 13 km from Bastau Hotel.

Distance in property description is calculated using © OpenStreetMap


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
Bedroom :
1 double bed
Living room:
1 sofa bed
1 double bed
2 single beds
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Guest reviews

Categories:

Staff
8.4
Facilities
7.5
Cleanliness
8.0
Comfort
7.9
Value for money
7.4
Location
7.2
Free WiFi
8.5
Low score for Almaty
Select topics to read reviews:

See what guests loved the most:

  • Markus
    Finland Finland
    Very good hotel in a local area. Nice and friendly staff, clean rooms and shops nearby. Спасибо)
  • Thomas
    United Kingdom United Kingdom
    Very comfy bed, massive spacious room, great shower and also had a kettle and tea in the room! There was a fridge and sofa too. Owner helped us by storing our bags the next day and called us a Yandex when we wanted to go! There was parking outside...
  • Omer
    United Arab Emirates United Arab Emirates
    Excellent staff, helpful and friendly. Great location, walking distance to main central sites.

Hotel surroundings

Facilities of Bastau Hotel

Most popular facilities
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Bar
Food & Drink
  • Bar
Internet
WiFi is available in public areas and is free of charge.
Parking
No parking available.
Reception services
  • Private check-in/check-out
  • Luggage storage
    Additional charge
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
Safety & security
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
General
  • Grocery deliveries
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Heating
  • Family rooms
  • Non-smoking rooms
Languages spoken
  • English
  • Russian

Property practice

This property has told us they implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Bastau Hotel takes special requests - add in the next step!

Check-in

From 14:00 to 23:30

Check-out

From 11:30 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of KZT 5000 is required on arrival. That's about GBP 9. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 8 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Maestro Mastercard Visa UnionPay credit card Discover JCB Diners Club American Express Cash Bankcard Bastau Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

A damage deposit of KZT 5,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

FAQs about Bastau Hotel

  • Check-in at Bastau Hotel is from 14:00, and check-out is until 12:00.

  • Room options at Bastau Hotel include:

    • Suite
    • Double
    • Twin

  • Bastau Hotel is 1.3 miles from the centre of Almaty. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Bastau Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Bastau Hotel offers the following activities / services (charges may apply):