• Swimming Pool
  • Free WiFi
  • Free parking
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safety deposit box
  • Luggage storage

Get the celebrity treatment with world-class service at DoubleTree by Hilton Almaty

Featuring a terrace, DoubleTree by Hilton Almaty is located in Almaty city-centre. Among the facilities of this property are a restaurant, a 24-hour front desk and room service, along with free WiFi. Guests can use the spa and wellness centre with an indoor pool, and sauna, as well as a bar. All units are equipped with air conditioning, a flat-screen TV with satellite channels, a kettle, a bath or shower, a hairdryer and a wardrobe. At the hotel every room is equipped with a private bathroom with free toiletries. A continental breakfast is available daily at DoubleTree by Hilton Almaty. The accommodation also provides a business centre and guests can use the fax machine and photocopier or use the on-site ATM machine at DoubleTree by Hilton Almaty. Kasteev State Museum of Arts is 1.8 km from the hotel, while Kazakhstan Independence Monument is 2.3 km away. The hotel is 17 km from Medeo and 24 km from Shymbulak. The nearest airport is Almaty International Airport, 17 km from DoubleTree by Hilton Almaty.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Doubletree by Hilton
Hotel chain/brand
Doubletree by Hilton

Property highlights

Top location: Highly rated by recent guests (8.6)

Breakfast info

Buffet

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 single bed
and
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
1 single bed
1 single bed
and
1 extra-large double bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
8.5
Facilities
8.6
Cleanliness
8.7
Comfort
8.8
Value for money
8.0
Location
8.6
Free WiFi
7.9
Select topics to read reviews:

See what guests loved the most:

  • Syed
    Saudi Arabia Saudi Arabia
    Rooms were equipped with every requirement like shoe polish and full toiletries, iron and table. Everyday cleaning and changing bed covers
  • Fariha
    India India
    I had a wonderful stay with my mother and daughter. The room was fantastic with view of the mountain. The night manager was a wonderful gentleman who gave us cookies on arrival to the property and on our departure. The restaurant recommendations...
  • Amalie
    United Kingdom United Kingdom
    Loved the pool and that it had a special pool for children.

Hotel surroundings

Restaurants
2 restaurants on site

  • Aurum
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Modern
  • Roof garden
    • Cuisine
      International
    • Open for
      Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegan • Gluten-free

Facilities of DoubleTree by Hilton Almaty
Great facilities! Review score, 8.6

Most popular facilities
  • Indoor swimming pool
  • Free WiFi
  • Family rooms
  • Spa and wellness centre
  • Free parking
  • Fitness centre
  • Non-smoking rooms
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Free toiletries
  • Bathrobe
  • Hairdryer
Bedroom
  • Alarm clock
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Accessible parking
Reception services
  • Invoice provided
  • Lockers
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Laptop safe
  • Soundproof rooms
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Pants press
  • Non-smoking rooms
  • Room service
Accessibility
  • Wheelchair accessible
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/beach towels
  • Sun loungers or beach chairs
Wellness
  • Kids' pool
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness
  • Full body massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Hammam
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Russian

House rules

DoubleTree by Hilton Almaty takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of KZT 50000 is required on arrival. That's about MXN 1903. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
KZT 20,000 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
KZT 20,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa Diners Club American Express Cash DoubleTree by Hilton Almaty accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of KZT 50,000 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about DoubleTree by Hilton Almaty

  • Room options at DoubleTree by Hilton Almaty include:

    • Double
    • Family
    • Suite

  • DoubleTree by Hilton Almaty is 1.3 miles from the centre of Almaty. All distances are measured in straight lines. Actual travel distances may vary.

  • DoubleTree by Hilton Almaty has 2 restaurants:

    • Aurum
    • Roof garden

  • DoubleTree by Hilton Almaty offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Fitness centre
    • Sauna
    • Massage
    • Hammam
    • Swimming Pool
    • Personal trainer
    • Beauty Services
    • Fitness/spa locker rooms
    • Facial treatments
    • Waxing services
    • Make up services
    • Hair treatments
    • Manicure
    • Pedicure
    • Hair cut
    • Hair colouring
    • Hair styling
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa lounge/relaxation area
    • Back massage
    • Neck massage
    • Foot massage
    • Couples massage
    • Head massage
    • Full body massage
    • Fitness

  • The prices at DoubleTree by Hilton Almaty may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at DoubleTree by Hilton Almaty is from 15:00, and check-out is until 12:00.

  • Guests staying at DoubleTree by Hilton Almaty can enjoy a highly-rated breakfast during their stay (guest review score: 7.9).

    Breakfast option(s) include:

    • Buffet

  • Yes, there is a hot tub. You can find out more about this and the other facilities at DoubleTree by Hilton Almaty on this page.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.